Our vision and Philosophy

Our Purpose

Salamander Jewelry Co., Ltd. was founded in August 1998 to create the most complete and affordable collection of body piercing jewelry in order to provide the best possible level of service to its customers while taking into account the economic, environmental and social impact of its operations.

Our Vision

Salamander Jewelry Co., Ltd. Is the leader in the body piercing industry and is known as an excellent jewelry manufacturer who constantly innovates and produces large volume of high quality jewelry. Our employees are happy, knowledgeable and aim at customer satisfaction while taking responsibility for their health and safety as well as the environment and society in general.

Our Mission

Salamander Jewelry actively creates the most desirable collections of body-piercing and fashion jewelry at very competitive prices in time with the market demand. We constantly review our operations to ensure our customers and employees are happy, our product lines are innovative, our jewelry is of high quality and that we follow health and safety standards. We aim toward maximum efficiency and sustainability.

QUALITY, ENVIRONMENT, OCCUPATIONAL HEALTH AND SAFETY,
ENERGY AND INFORMATION SECURITY POLICIES


Salamander Jewelry Co., Ltd. defines the following policies for use in management best practices - Quality Management Systems, Environmental Management System, Occupational Health & Safety Management System, Energy Management and Information Security Management, which are applied as follows:

1. The company will develop products of the highest quality in the fastest order possible, to maintain high customer satisfaction.

2. Company operations will always comply with the law, customer requirements and our high standards related to the QESHEI system.

3. The company will take action to address risks and opportunities, Prevent accidents inside and outside of the workplace. This includes addressing causes of emergency and crisis, occupational diseases and general health promotion for staff, the community and other stakeholders.

4. The company will encourage employee community involvement to help control our environmental protection efforts. Reducing waste reduces energy consumption, supported by design for sustainable use of resources and energy, contributing towards a low carbon society.

5. The company will provide ample support and resources in order to provide vital training and the dissemination of accurate information, to improve QESHEI management efficiency and continuously achieve our goals.

6. The company is committed to strict control of all sub-contractors and suppliers, in accordance with the requirements of the QESHEI system.

7. The company places a high priority on protecting the data of the organization, customers and employees, including stakeholders related to the organization, with confidentiality, integrity and transparency.

8. The company is committed to a sustainable business model under ethical management, reflecting its commitment to responsibility, transparency and respect for stakeholder interests.

Salamander Managers

Our Philosophy


Salamander Jewelry is dedicated to financial growth through sustainable methods, and our success depends upon the hard work and attitude of our people.

We lead the industry in our policies of operating transparently, so our employees and customers alike can share our pride in the positive impact we have. Our goal is to lead by example in the most inclusive way possible, to educate and encourage that these ideals are shared by all.

We offer a safe, happy and supportive workplace, where training takes place every day, and awareness and self-improvement are integral parts of our culture. An engaged workforce that cares about its customers and the environment is a natural result.

Staff Welfare


Investing in staff welfare has been a key to our success and development. We have made our factory as comfortable and safe as we can, for example by offering free healthy lunches for all workers. Other examples of our contributions include: 2 football pitches on-site, and a basketball court for employees and local children to use. We have 4 Salamander football teams that train a few times a week after work.

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Rewards


Performance is everything, so to safeguard our future, we share in the company’s success. Our incentives and rewards have encouraged dedication and commitment in our workforce, meaning that the average employee is much more experienced. As we grow, so do our staff:

We’ve offered employee rewards since 1998. Bonuses range from 2 weeks to 2 months of salary, depending on duration of employment. Everybody receives a raise of at the end of the year, ranging between 5.2% - 9.6% of their monthly salary.

Since building our main factory in 2007, the average length of employment has increased from slightly over 12 months, to over 25 months.

In other words, the average worker at Salamander Jewelry has been with the company for over 2 years.

Training and development


In our continuous drive for improvement, training has always been key. In 2015, at a peak of 488 workers, each worker was trained on average 32.85 hours during the year. We concentrate our efforts on internal development rather than always seeking senior workers externally, and our team has many success stories of workers that have grown and shared in our success along the years.

We fully support our workers in their personal development. We assist in finding courses and contribute to the costs of any appropriate training to strengthen our team, allowing our staff the time they need to achieve and grow.

As part of our efforts to involve and provide growth in the local community, we offer on-site training to potential employees. We are very active in the local community, building relationships and a strong support network. This along with our regular training on-site helps to improve conditions and creates more opportunities for all. To find out more or get involved, please click here

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Health and Safety


We value a safe workplace above all else, and we believe that every worker has a right to this. We have ample facilities on site should any accidents occur, but our focus is always prevention.

We have spared no effort in making this a priority and uphold the highest standards possible. We have integrated strict company guidelines, core standards reinforced through active committee participation. Our comprehensive first aid, safety, risk, and environmental initiatives are integrated are coordinated by a dedicated local management team. We train and update our workforce constantly on these values and any changes deemed necessary upon review. These policies are flexible and deployable at any future site, and comply with government and international regulations.

Please see here for a full list of our certifications.

Our staff are trained by experienced line managers, and through regular tests, audits and courses, we develop our processes along with all of our staff.

We believe that learning is the key to a healthy workplace, and can also lead to a healthy lifestyle outside of work. We have a full yearly medical for all staff members. We are very active in our local community where we share these values. Please see here for more information.

Diversity and
Equal Opportunities


We aim for our worker demographics to be as representative of society as we can. Diversity is what gives a community its strength, through the combined skills of each individual and their own background and experience. Everyone can have something vital to bring to the table, and our employment policy will never discriminate against race, gender, age, sexuality or physical ability. Our team is international, fostering an inclusive attitude where tolerance and learning are natural byproducts of a healthy, diverse cultural environment. We adhere to national laws on equal opportunities to include members of society with differing physical abilities, and we are proud of our track record on inclusivity.

As with all of our efforts to promote positive social change, our diversity principles are embedded in our management strategy, with ISO regulated KPI targets to set the bar as high as we can. This way inclusivity can be encouraged from the top down, and these values are shared and taught as part of Salamander Jewelry’s company policies. Our workplace is comfortable and secure for all staff members regardless of their age or background.

Our Vision of
Sustainable Operation


In order to standardize good practices, we have ensured that quality across our business meets the highest standards of ISO certification, covering workers’ rights, safety and environmental concerns in equal measure. Our attention to detail in the quality of our materials means that we can only rely on suppliers that hold the same values when it comes to their products.

This is why we have biannual evaluations of materials from each and every supplier, with safety checks carried out at external laboratories to ensure this quality. Our ISO standards include supplier Key Performance Indicators which we rigorously track. Whether it is for our Korean surgical steel, Chinese titanium, or any other material, nothing less than the best quality is accepted. We also run supplier surveys across the entirety of their processes, which encourages the raising of standards in order to better compete and maintain a solid customer base. It’s another way in which our transparency can encourage flexibility, promote higher standards and improved quality for all involved in our chain from sourcing to delivery.

Our customers benefit from a product whose quality and safety they can depend on, delivered on time. Our suppliers play an integral part in this process, and we always show our support by sharing our knowledge and values for the betterment of all parties across the entire process.

Green Factory


Our business has successfully grown thanks to the efforts of the local community. Consequently, so has the size of our factory. Conscious of our impact on the environment both locally and worldwide, we have developed our environment strategy around this growth, putting measures in place that set a precedent for the company wherever our success takes us in the long term. We are dedicated to taking care of the planet that we all call home, for current and future generations alike.

Our strategy incorporates saving water, energy efficiency, reducing waste and unnecessary use of raw materials, and strict prevention of pollution and environment toxicity. These values are upheld by management systems established to monitor and improve whenever possible, and cover all processes; even extending to supplier performance. In a world in need of clean industry, we constantly work towards reducing our carbon footprint in every possible way.

Please see here for more information on our carbon footprint.

Salamander workers are proud to be part of an organization that not only cares for the local environment, but whose principles extend along the whole value chain: from design, through every process and product, to delivery and even beyond. We are honest and transparent in our reporting, which we believe can inspire others to follow suit. We have a number of ongoing initiatives to inspire and educate our workers and the local community, so that we can continue to benefit together without causing environmental damage, and our customers can buy confident in our green credentials.

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Facilities


Our factory has state of the art equipment for production as well as waste treatment.

The water from our treatment plant exits the factory pure enough to be used to water the plants in the local area, including our football fields. Clean excess water is then let out into a canal close to the factory. The output is tested every month to ensure purity.

Fumes from our plating, casting and chemical polishing department all go through a wet scrubber that neutralizes them before release.

All the dust from our filling and polishing department goes to a central dust collector. Metal particles of brass, pewter, silver, steel and gold are all removed, creating a working environment free of respiratory hazards.

ISO certification


In 2012, we achieved ISO14001 certification for our environmental management systems and policies. While not compulsory in Thailand, we knew that undergoing this internationally recognized process would push us towards achieving our goals. It enables us to control our policies and dedicate all of our energy to maintaining high standards for our workers and the environment.

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SALAMANDER JEWELRY ATTAINS
ISO 9001:2015 CERTIFICATION


On 18 December 2015,Salamander Jewelry Co. Ltd. attained ISO 9001: 2015 certification from SGS (Thailand) Limited

Established in August 1998, Salamander Jewelry is a wholesale body jewelry supplier. The company’s aim is to offer the most complete and affordable collection of body piercing jewelry for bulk-buy customers around the world, with a focus on achieving and maintaining high standards and quality. Variety and innovation in their products is key. To meet the needs and wants of clients in the field of body jewelry, the company must take into account end users’ lifestyle, as well as product performance, pricing, design and the likely duration of market demand. Salamander Jewelry has a network of stores across the USA, Canada, Germany, the UK, Australia and Japan. Unique among its competitors, the company provides the best possible service while also taking into account the economic, environmental and social impacts of its operations.

Vision – as a leader in the body piercing industry, Salamander Jewelry Co. Ltd is known as an excellent jewelry manufacturer that constantly innovates at the same time as producing a large volume of high quality jewelry. Employees are happy, knowledgeable and dedicated to delivering customer satisfaction while also taking responsibility for their health and safety, as well as the environment and society in general

Mission – to design and manufacture the most desirable collections of body piercing and fashion jewelry at very competitive prices, and in good time to meet market demand. The company constantly reviews its operations to ensure customers and employees are happy, product lines are innovative, the jewelry is of high quality and that health and safety standards are met. Its overarching aim is to achieve maximum efficiency and sustainability.

WHY ISO 9001:2015 INSTEAD OF CONTINUING WITH ISO 9001:2008?
ISO 9001:2015 is the latest version of the quality standard chosen by Salamander Jewelry and which is embedded into its planning approach and quality management system. ISO 9001:2015 improves on version 2008. The changes will help to strengthen the business, its products and services by improving its attention to quality. Increasing customers’ satisfaction and profits help to develop a business be efficiently and the enterprise to grow sustainably.
General Manager, Mr. Ofer Avidan, said “sustainable manufacturing is no longer an option, it is a must. ISO standards are an excellent tool for transforming organisations to be sustainable in the present and in the future,” His role is to inspire the organisation, concentrating on sustainability, product quality and customer satisfaction to produce innovative and highly individual jewelry, at the same time as maintain a happy workforce.

CHALLENGES FOR SALAMANDER JEWELRY
Challenges are met and overcome with in-house talent. Everything the company has done in the last 16 years has been working towards the improvement of production processes, quality levels, products range and improving levels of customer service across the board. From that perspective, finding new prospects has been secondary to the business’ continual improvement. The goal has always been to create a company that would be sustainable for the long term.

HOW SALAMANDER JEWELRY CO. LTD. PREPARED THE TEAM FOR ISO 9001:2015 CERTIFICATION
Salamander Jewelry has been preparing to renew its certification and transition to the 2015 version since late 2014 Employees from across the business were sent on various in-house training courses, and public training events, such as “Requirement ISO/FDIS 9001:2015”, “Requirement and Interpretation of ISO 9001:2015”, “ISO 9001:2015 Internal Audit Technique”, “ISO 30001 Risk management”, and “Risk for Quality Management System” to prepare them for the transition and audit process.

BENEFITS OF ISO 9001:2015
Salamander Jewelry chose SGS Thailand be their partner to advise, inspect, test, certify and support all stages to achieve the following improvements in pursuit of ISO 9001:2015 certification:

  • Create a consistent sustainable vision, with the goal of achieving the highest levels of customer satisfaction
  • Enhance the reliability of operations, increase performance, demonstrate commitment to quality that drives constant improvement
  • Enable the business to stand out from the competition, by demonstrating commitment to meeting the highest standards of quality and customer satisfaction
  • Achieve continuous improvement of the quality management systems

 

KEY CHANGES WHEN IMPLEMENTING ISO 9001: 2015?
Internally and externally, Salamander Jewelry pays great attention to its values, culture, knowledge, corporate law adherence, technology and economic condition. SWOT analyses allow the company to consider the positive and negative aspects of all of the above.

WHY TRUST IN SGS?
Salamander Jewelry has trusted the services of SGS for more than 10 years in various aspects and experiences corresponding to different departments. SGS has consistently delivered fast service, advice and customer care alongside:

  • Certification – SGS certifies that products, systems or services meet the requirements of standards set by government, international standardisation bodies, or clients. It helps to develop customised standards and certify clients against them based on specific competitive needs
  • Training – SGS’ expert training team has knowledge and experience in a number of fields. They are ready to share and transfer knowledge to meet all customer needs under the management of SGS Academy
  • Testing – SGS tests product quality and performance against various technical, safety and regulatory standards. To support that, SGS operates a global network of state – of – the art laboratories and testing facilities
  • Seminars – SGS run frequent seminars and webinars, providing customers with an understanding of all standards and how to use improvement, development and quality processes to enhance their systems

 

WHY CHOOSE SGS?
SGS can support clients, starting from system establishment, by providing training on the interpretation of a standard’s requirements. All courses instruct clients and their teams on the intention of this standard, as well as understanding of all its requirements. SGS’ expert auditing team and global network allows us to offer certification to ISO 9001:2015 wherever clients (or clients’ suppliers) request it.

To learn how SGS can help your organisation with ISO 9001:2015 visit www.sgs.com or contact sustainable-development@sgs.com for more information.

Supplier Standards


In order to standardize good practices, we have ensured that quality across our business meets the highest standards of ISO certification, covering workers’ rights, safety and environmental concerns in equal measure. Our attention to detail in the quality of our materials means that we can only rely on suppliers that hold the same values when it comes to their products.

This is why we have biannual evaluations of materials from each and every supplier, with safety checks carried out at external laboratories to ensure this quality. Our ISO standards include supplier Key Performance Indicators which we rigorously track. Whether it is for our Korean surgical steel, Chinese titanium, or any other material, nothing less than the best quality is accepted. We also run supplier surveys across the entirety of their processes, which encourages the raising of standards in order to better compete and maintain a solid customer base. It’s another way in which our transparency can encourage flexibility, promote higher standards and improved quality for all involved in our chain from sourcing to delivery.

Our customers benefit from a product whose quality and safety they can depend on, delivered on time. Our suppliers play an integral part in this process, and we always show our support by sharing our knowledge and values for the betterment of all parties across the entire process.

Please see here for examples of our material certificates.

Innovative Leadership


At Salamander we know that great leadership is inspirational, and that our customers expect nothing less than world-class quality. This is why we have done everything we can to enable our management teams to succeed and excel.

We treat every member of staff as an equal - with an input onto how their role should be performed and assistance meeting their goals at every step.

Our employees know that they are an important part of our team, and that their voice can and should be heard. We have an attractive and engaging performance-based bonus policy. We challenge convention and welcome change, working towards the same goal across the business, of ethical and sustainable operation and world-leading levels of service and quality.

Kaizen Philosophy


Kaizen is a Japanese philosophy meaning ‘continuous improvement in small increments.’ In an organization with many departments like ours, it can be put into practice extremely effectively in order to improve operational efficiency and the wellbeing of every member of staff.

We encourage creativity at every level – not just from our design team. We recognize that often the best input can come from employees themselves, so have various methods in place in order that employees’ ideas and concerns are always heard. Teamwork drives Kaizen, instead of individualism, and good teamwork is something that we promote at all levels.

Our employees are always involved in our efforts at work and in the greater community, so they already have a strong sense of belonging. Our regular committee meetings serve as training and also a platform for input, so that any suggestions to improve the way we operate together can always be heard. By becoming involved in the meaningful decisions that drive change, we find that these values increase morale and ultimately, worker happiness and retention.

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