In order to encourage good practices, we have ensured that quality across our business meets the highest certification at ISO level: covering workers’ rights, safety and environmental concerns and customer satisfaction in equal measure.
We have adopted the ISO9001 quality management system for all of our operations. The system is implemented across all of our processes with regular audits, and all employees receive continuous training. Customer satisfaction depends upon on maintaining high quality throughout the production process. We received our ISO9001 certification from SGS Certification on December 18, 2009
In September 2015, ISO 9001:2015 was announced. We train our representatives externally in order to comply with updated regulations, and had our audit to upgrade our certification in November 2015. As the audit revealed only 2 recommendations and zero CARs, we received the upgraded certification in November that year.